Frequently Asked Questions
If you are unable to locate the answer to your specific question, call us at 214.978.0110.
Where do you perform your productions?
Dallas Children's Theater is located at 5938 Skillman St, Dallas, Texas 75231.
How do I buy tickets?
Purchasing tickets is easy—when online, follow the links for the performance of your choice; or call the Box Office at 214.740.0051.
What are your Box Office Hours?
We are open from 9 AM to 5 PM, Monday through Friday during the business week. During public weekend performances, the Box Office staff is available Friday evenings until 30 minutes past curtain; and Saturdays and Sundays from 11 AM until 30 minutes past last curtain.
What are your performance times?
Most public performance times are selected Fridays at 7:30 PM, and Saturdays and Sundays at 1:30 PM and 4:30 PM. Not all productions are at all performance times; please check with the Box Office in advance at 214.740.0051.
Typically, how long are the performances?
Generally, our performances are as short as one hour, while others may be as long as one hour and forty-five minutes. Call the Box Office at 214.740.0051 near your performance date for more exact run times.
How does Sectional Seating work?
Patrons choose seats on a first-come, first-served basis within the section that they purchased.
What happens if my family is late to the performance?
For guests that arrive after the show starts, our house managers may have to seat you in our designated late seating section (if still available) regardless of where you purchased tickets. We encourage you to arrive at least 15 minutes before the show to avoid such a scenario. Thank you for understanding.
Does Dallas Children's Theater have school day morning shows?
Yes. Student Matinee performances for school groups are held on weekdays: Tuesdays through Fridays. Advance reservations are required. Please refer to our Field Trips page for more information, including student matinee performance times.
What are your Theater Policies?
All plays, dates, times, and locations are subject to change. General Admission seating begins 30 minutes before curtain and unclaimed seats will be sold at curtain. Late seating is at the discretion of management. Food and beverages are not allowed in the theater. Photography, video, or audio recording is strictly forbidden. Audience members are not allowed on stage or in the backstage areas at any time. Crying children must be taken to the lobby.
May I get a refund if I don’t use my tickets?
Tickets are non-refundable. Exchanges are subject to availability, price difference, and cost $10 per order, per exchange.
What ages qualify for a Youth ticket or a Senior ticket?
Youth is defined as ages 3 to 17 years old. A Senior ticket is for persons aged 60 or older.
Are your performances appropriate for children under age 3?
Our performances may not be suitable for children under 3 due to the length of performances and their understanding of themes/content. Age recommendations vary by production. Please refer to the performance you are interested in to view our age recommendations before purchasing to determine if a show is right for you.
DCT does not offer booster seats. However, you are welcome to bring your own booster seat(s) from home, as long as they do not block the viewing of other patrons.
How do I request wheelchair-accessible seating for the performance?
If you need accessible seating, please enter the information in the notes section of your online order and/or call 214.740.0051. Please call if the performance time is within the next three days.
Do you offer Assistive Listening Devices for anyone who has a hearing impairment?
Yes, DCT offers Assistive Listening Devices, which are handheld electronic devices with an earbud that allow patrons to listen to the performance at an increased volume. If you would like to use one of DCT's Assistive Listening Devices during the performance, or if you have your own device that you would like to plug into DCT's system, please make every effort to visit the Box Office at least 30 minutes in advance before the performance.
Do you have ASL (American Sign Language) interpretation performances?
Yes, view the list on our Plan Your Visit page. Please call our Box Office at 214.740.0051 to confirm, as unexpected schedule changes may occur.
If someone in my group has a vision impairment, can I request a specific seating placement in the theater?
Please enter the information in the notes section of your online order, or call the Box Office at 214.740.0051 so that we can help determine the seating arrangement that works most comfortably for you. Please call if the performance time is within the next three days.
Do you offer performances that are sensory-friendly or suitable for children with sensory sensitivities?
Yes, view our list of sensory-friendly performance dates. Please note that some stories, especially fairy tales, may include villains or conflicts in the story that are disturbing to children. We ultimately rely on the parent's judgment regarding the suitability of a play for their child, but we do provide general age recommendations for each title. Unless noted otherwise in the production's Content Information section, during each sensory-friendly performance, house lights are higher and the sound is adjusted to accommodate sensory needs. Other adjustments are also made as deemed necessary and as advisors who regularly work with children with special needs recommend.
Who do I call if I want to plan ahead for my visit?
Please call the DCT Box Office at 214.740.0051, and our friendly, trained staff would be glad to help.
Where do I park?
For performances at Dallas Children's Theater, simply use our large free, onsite parking lot.
What should I wear to the theater?
There is no specific dress code; most patrons dress “nice casual”.
For public weekend shows, will there be snacks for sale at the theater?
Most DCT shows do not have an intermission, and therefore, will not have snacks for sale at the theater. Please eat before you come. There is an onsite water fountain near the restrooms.
For weekday field trips, is there a place for my class to eat lunch after the show?
If you are attending a show at Dallas Children's Theater, you are welcome to have lunch in The Wyly Family Garden, weather permitting, located directly in front of our main doors. DCT does not offer any lunch areas within the building. Please remember that you are responsible for cleaning up any and all trash.
There are also nearby parks, Ridgewood Park at 6818 Fisher Road or Lake Highlands North Park at 9344 Church Road. To learn more, visit the Dallas Park and Recreation Center website.
Will the cast sign autographs after the performance?
Please call the Box Office at 214.740.0051 one week before the opening weekend of the performance to find out if the cast will be signing autographs after each public weekend performance.
What is Dallas Children's Theater's policy regarding guns on its property?
To ensure a family-friendly and safe environment for its patrons and employees, Dallas Children's Theater prohibits the possession or use of dangerous weapons on the property.
How does my child get involved in Dallas Children's Theater?
The best way for children to get involved at DCT is through our Academy Classes. Since we are a professional theater, most of the actors on our stages are professional adults performing for families. We do occasionally use children in some roles. Auditions are usually announced twelve weeks before the opening date of a show. You can always check with the Box Office to find out if we are using young people in a show at that time.
What ages of children can take DCT classes?
Our classes go from age 3.5 through high school.
Does my child need experience to take classes?
For most classes, your child needs to be the correct age and have an interest in theater and drama. Our approach is developmentally age-appropriate. Some Teen Conservatory classes require an audition and are for more experienced students.
What kinds of classes do you offer for teens?
Our Teen Conservatory classes offer opportunities for teens ages 12 and older during the school year and in the summer. Class offerings may include Scene Work, Improv, Voice and Diction, Musical Theater, Video and Movie Making, Playwrighting, Audition Techniques, Stage Combat, and more.
Who teaches the DCT Academy and Conservatory classes?
Our classes are taught by professional theater artists: Directors, Actors, Designers, and Teachers. Many members of our education faculty are seen on our stages or work in production for our Mainstage Shows.
Does DCT offer financial aid for Academy Classes?
DCT has a limited amount of financial aid available for Academy classes. To apply for Academy financial aid, contact the education team at academy@dct.org.
Applications for financial assistance will be processed in the order received. Upon submission, applicants will be contacted to confirm receipt of their application and the timeframe for approval. Dallas Children's Theater does not discriminate based on race, creed, color, sex, age, ability, or national origin.
Is DCT currently hiring for employment?
Please check DCT's Employment Page for currently available opportunities, and follow the specific instructions in the online listing(s).
How do I audition for a DCT production?
Auditions are held approximately 12 weeks prior to the opening of a performance. Please email auditions@dct.org to set an appointment for an audition. View our current auditions listings.
Do you have an apprentice program?
DCT seeks a diverse pool of applicants for our Apprentice program in the following areas: Production, Communications, and Education.
Can your theater/facility be rented?
Yes. Dallas Children's Theater has several spaces available that are ideal for various types of events. Learn more about renting our facilities.
How can I find out if your theater/facility is available to rent on a specific date?
Please fill out DCT's online rental scheduling request form. Due to ongoing performances, rehearsal schedules, and theater classes, our Rentals Team needs time to review the details of rental requests before confirming the availability of various spaces in the building. Please allow 2-3 business days for a response to your request.