First and foremost, if you or anyone in your party does not feel well on show day, have tested positive for COVID-19 in the last 14 days, have been in close contact with someone who has tested positive, or are displaying potential COVID symptoms, please do the responsible thing and STAY HOME.
Face masks, properly worn (which means they cover your nose and mouth), are REQUIRED during the entirety of your visit to DCT. This includes children and adults, vaccinated or unvaccinated. Our staff will provide disposable masks to anyone who arrives without a mask at the door. No one without a mask will be permitted inside the building. We do not recommend you bring children under 2 to the theater.
There will be no paper tickets. Tickets will be texted to your phone and scanned upon entry. Please purchase your tickets prior to arrival for your show either online or by calling DCT at 214-740-0051. In either case, your tickets will be texted to you in advance. The Box Office window will be closed for the show and there will be no cash transactions.
DCT is reducing the capacity for each performance to approximately 50% (213 patrons) so that there can be some distancing between parties. Patrons will seat themselves and be asked to remain in their seats from arrival until the end of the show. Patrons should be aware that it is still possible that there will be people sitting in front, next to, and behind you. To minimize exposure and reduce congregating in confined spaces, doors to the building will open only 30 minutes before show time. If you arrive earlier than that, please stay in your car.
There will be touchless hand-sanitizing stations available throughout the theater. Everyone is encouraged to practice increased hygiene.
There is no intermission for CIRCO METROPOLIS. No food or drink is permitted in the theater.
DCT bathrooms and water fountains are touchless/motion sensitive.
Please bookmark this page and check back regularly for updates. As our team of health professionals advise and as situations dictate, we will make updates to our protocols and policies. Unless changed, the current policies are in place through September 30.
Guests will be provided with a QR code that can be used with their phone's camera to review the playbill.
Unfortunately, there will be no opportunity to get autographs from the actors. We are truly sad about this long-held DCT tradition, but the current environs dictate. We will send all families a digital, autographed photo of the entire cast after the show.
Due to the nature of COVID-19 (coronavirus), there is a risk associated with attending a group gathering of any kind. You understand that you are entering the theater at your own risk and that you and your party hereby agree that you will waive and release DCT from any and all liability related directly or indirectly to contracting COVID-19 (coronavirus) or any other related illness or disease. Thank you for your understanding and support. Please share this waiver with those in your party.
Any outbreaks or virus conditions reported to DCT will be communicated to other performance guests as well as the Dallas County Health and Human Services Office.
In light of the uncertainty that surrounds us, we want you to know that it is our promise to be flexible and empathetic as it relates to accommodating ticket exchanges and refunds should you be unable to safely join us for a purchased performance. And in that same spirit, if a performance has to be rescheduled or canceled, we will work with you to facilitate a ticket exchange, credit, donation or refund.
Other important information you should know:
All DCT staff interacting with patrons are fully vaccinated and will be wearing masks at all times and are undergoing testing as needed per CDC guidelines. All staff members will fill out and submit a health self-certification form before entering the building every day
All actors are fully vaccinated and will fill out and submit a health self-certification form before entering the building every day. Actors will not be interacting with the public.
Air filtration system has been upgraded to MERV-13 standards. MERV-13 level filters are designed to trap smaller particles, including viruses, and will be changed out every 3 months.
DCT's professional cleaning service will thoroughly clean high touch, heavily occupied spaces before, during and after each performance.
During these unpredictable times, if at any point you do not feel well or you can't make it to our show for whatever reason, please call us at 214-740-0051. We are happy to work with you on rescheduling, providing a refund or booking you into a different show altogether.